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Cignal

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#	Article Title
1	I own a commercial establishment. How do I have Cignal installed here?
2	Is your hotline toll-free?
3	Can I call the hotline anytime I want?
4	If the Cignal Kit does not work, or suddenly crashes, who should I call?
5	If I have my subscription cut, is that refundable?
6	How do I upgrade from SD to HD?
7	How much is required to upgrade my Plan (ie: Plan 390 to 1590)?
8	Up to how many channels can be added per Plan?
9	Can channels be added to a certain Plan?
10	Loss of signal due to bad weather.
11	Is Cignal for LCD and LED TVs only?
12	What is High Definition (HD)?
13	What is Standard Definition (SD)?
14	What is the difference between digital vs. analog broadcast?
15	What is the difference between satellite and cable TV?
16	What is DBS?
17	What is Cignal?
18	How do I avail of Pay-Per-View?
19	When will they be officially launched?
20	Which plans carry Colours and Hyper?
21	What are Colours and Hyper?
22	How do I know when my Prepaid load is expiring?
23	To know your Smart Card serial number:
24	How do I find out my account number?
25	Reloading problems (topped-up, but no reception)
26	Can both Postpaid and Prepaid subscribers pay at any Metrobank and LBC branch?
27	Where can Prepaid subscribers buy their load?
28	What’s the maximum load per plan? (I’m on plan 590, can I load a lower or higher amount?)
29	How much can be loaded?
30	What is the validity of the load?
31	Which Plans use load?
32	Where can I pay for my subscription?
33	How much are the monthly fees?
34	I want to reconnect but I have an outstanding balance. How much will I spend?
35	What if I have an existing cable subscription already?
36	Do you have a warranty for the Cignal Kit? If so, for how long?
37	How long is the lock-in period?
38	What if the satellite dish is not effective in our area, can we refund our subscription?
39	Can I hook up 2 TVs to 1 STB?
40	I have several TVs at home. How do I get Cignal on all my TVs?
41	Can a customer's Cignal dish be installed on a roof?
42	I have the same cable line as yours, can I use it?
43	How long does it take to install?
44	What are the requirements to subscribe?
45	How do I subscribe to Cignal?
46	Aside from the kit, are there any other charges?
47	What’s included in the package?
48	What are the subscription payment options?
49	What subscription packages do you offer? What channels does each package carry? How much does it cost?
50	What channels do you carry? What channels are available per plan?
51	Is the reception clear?
52	Where is Cignal available?

Message from our President

We are the biggest and most dominant retailer of telecom products in the Visayas and...

Junrex Cellphones and Accessories Inc.

Started with just one table, May 1996, Cebu Philippines. Cebu's top retailer for mobile, PDA, Smartphones devices.

Airtouch Distributors, Inc.

"Service arm" for Junrex, since 2000. Authorized repair and enhancement center for major cellphone brands Operated Samsung service center, 2011.

DtaBnk, Inc.

Operated sales blitzes, corporate and dealer accounts for mobile brands and telecom products, August 2007. Cebu City's exclusive Smart products authorized distributor, year 2010.

Junrex Consulting, Inc.

On August 8, 2012, Junrex Consulting, Inc. (JCi) was officially born. Partnered with SAP Gold Partner – ABM Global Solutions (AGS), an epldt company as an Extended Business Manager (EBM) offering SAP Business One products and services.